Well, for the obvious reasons. They are oppressive and there seems to be no end in sight for their billing tactics. We all know that recently a lawsuit was filed against Sallie Mae, SLM and subsidiaries for violating federal law. One of the options for damages is to have your student loan balance reduced instead of receiving an actual monetary award. Let’s see all of the billions of dollars in student debt, billions of consumers/students’ whose privacy rights were violated, attorney fees, court costs. I think each student will have a calculable $100 (that’s being generous) deduction.
Anyway, I was behind on the private student loans of which I have two (2). Scrimping and sacrificing to make my account current. For some reason most of the customer service representatives are vindictive women who hate their lives and take joy in making you deal with them. The other day I set up an auto payment and made a sigh of relief. This rude and cantankerous woman chuckled, literally in my ear and said even with these payments you are [this amount of time] behind. She actually had joy that I was still a little late on the most current payment. These people are sick and I’m sure they train their staff to the lowest customer service representative to the CEO that student borrowers are commodities which can be bundled (consolidated), traded (sold) and mocked. I say do whatever you can to pay off any private loans you have and let them see a grand reduction in student loan debt. Let these customer service representatives lose their jobs and see how it feels to struggle with barely anything to try to do the right thing while this corporate monstrosity makes a mockery of your effort. That my dear, will be karma.